This Privacy Policy explains how I, Rachael Peacock of Rachael Peacock Therapy, use and protect any information that you give to me when you use this service. I will also provide you with a Privacy Statement in the Working Agreement document I ask you to sign in our first session which contains further information on how I store your paper data in addition to your digital data.

I am committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using my services you can be assured that it will only be used in accordance with my Privacy Policy.

I may change this Policy from time to time and I suggest that you regularly check this page to ensure that you continue to be comfortable with the measures that I am taking to protect your privacy. This Policy is effective from 30th April 2018.

By visiting my site you are accepting and consenting to the practices described in this Policy.

By continuing to use my site, you are agreeing to my use of cookies described below.

Any changes I make to my Privacy and Cookie Policy will be posted on this page and, where appropriate, communicated to you by email. Please check back frequently to see any changes to my Privacy and Cookie Policy.

Information I may collect

You may give me personal information such as name, address and telephone number by filling in forms on my site or by communicating with me by telephone, email or otherwise. I may receive information about you from other sources, such as Google Analytics.

With regard to each of your visits to my site, I may automatically collect the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform

  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from my site (including date and time); services you viewed or searched for


My site uses cookies to distinguish you from other users of my site. A cookie is a small file of letters and numbers that I store on your browser or the hard drive of your computer if you agree to them. Cookies contain information that is transferred to your computer’s hard drive. I use the following cookies:

  • Strictly necessary cookies are cookies that are required for the operation of my site

  • Analytical/performance cookies allow us to recognise and count the number of visitors and to see how visitors move around my site when they are using it. This helps to improve the way my site works, for example by ensuring that users are easily finding what they are looking for

  • Functionality cookies are used to recognise you when you return to my site. This enables content to be personalised for you and to remember your preferences

  • Google Analytics Cookies

I use a programme called Google Analytics, which in turn, uses cookies to help find out how many people visit my site, which pages are most popular, how long people spend in each area and what information people are searching for. All this insight helps me to understand how I can improve my site.

You can find out more about Google Analytics here:

If you don’t want me to use cookies in your web browser, you can remove them from your computer or change your browser settings so that it either blocks cookies altogether or asks you if you’d like to accept them from some websites. Some of my cookies are essential for my site to work properly.

The internet industry body, the Internet Advertising Bureau, has set up a website to provide information and advice on cookies: Another source which gives information about how to delete and control cookies is:

Uses made of the information

I will use your information:

  • To carry out my obligations arising from any contracts entered into between you and me and to provide you with the information and services that you request from me

  • To notify you about changes to my service

  • To administer my site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes

  • To improve my site to ensure that content is presented in the most effective manner for you and for your computer

  • To allow you to participate in interactive features of my service, when you choose to do so

  • As part of my efforts to keep my site safe and secure

  • Internal record keeping

  • To operate my business efficiently including financial records

Disclosure of your information

All my dealings with you and any information that I have about you is confidential except when I may have a legal obligation to share, such as if you intend to harm yourself or others or disclose information relating to terrorism, money laundering and drug trafficking.

Where I store your online personal data

The data that I collect from you will be transferred to, and stored at, a destination within the European Economic Area (EEA).

Unfortunately, the transmission of information via the internet is not completely secure. Although I will do my best to protect your personal data, I cannot guarantee the security of your data transmitted to my site; any transmission is at your own risk. Once I have received your information, I will use strict procedures and security features to try to prevent unauthorised access.

Access to information

You can request access to the personal information that I hold about you. I will provide this except in the limited circumstances in which I am permitted not to. I will respond to any such request made by you within one month of the request being made.

You may request amendments to the personal information I hold about you that is inaccurate or out-of-date. If you request that I delete your personal information, I will take all reasonable steps to do so unless I need to keep it for legal, auditing or internal business purposes.


Complaints, questions, comments and access requests are to be addressed to:

Rachael Peacock (Data Controller) 

Studio 7, 450 Kingsland Road


E8 4AE

07955 154 957

Data Protection Registration Reference: ZA069984

If you are not happy with the way I use your data, you can also contact the Information Commissioner's Office at: or telephone them on: 0303 123 1113.